Shipping policy

Thank you for shopping with HERMENSVALID. We appreciate your support and are committed to delivering your order as quickly and safely as possible.

Please review our shipping policy before placing an order.

Processing & Production Time

Many HERMENSVALID products are produced in limited quantities or made after an order is placed.

Most orders require approximately 1–2 weeks for production before they are shipped, unless otherwise stated on the product page.
Certain products may require additional production time depending on the item or collection.
Orders are processed Monday through Friday, excluding holidays.
Once your order has been completed and shipped, you will receive a shipping confirmation email with tracking information.

Pre-Orders

Some HERMENSVALID products are available as pre-orders.

Estimated shipping dates are listed on each product page.
By placing a pre-order, you acknowledge that production requires additional time before your order is shipped.
If your order contains both pre-order and in-stock items, your order may be shipped together once all items are ready unless otherwise specified.
While we strive to meet estimated shipping dates, production schedules may occasionally change due to manufacturing or material availability. We appreciate your patience and understanding.

Shipping

Shipping times vary depending on your location and the shipping method selected at checkout.
Once your package has been shipped, you will receive tracking information via email.
Delivery times provided by shipping carriers are estimates and are not guaranteed.

Incorrect Shipping Information

Customers are responsible for providing an accurate shipping address at checkout.

HERMENSVALID is not responsible for packages delayed, lost, or returned due to incorrect or incomplete shipping information provided by the customer.

If you notice an error in your shipping information, please contact us as soon as possible. We cannot guarantee changes can be made once an order has entered production or has been shipped.

Lost or Delayed Packages

Once your package has been handed over to the shipping carrier, delivery becomes the responsibility of the carrier.

HERMENSVALID is not responsible for delays caused by:

Shipping carriers
Weather conditions
Customs processing
Natural disasters
High shipping volumes
Other circumstances beyond our control

If your package appears to be lost, please contact the shipping carrier first. If you need additional assistance, feel free to contact us and we'll do our best to help.